Privacy Policy
Privacy Policy
Last modified: February 10, 2026
Introduction
INNERVUE, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you use our website at yourinnervue.com, our web application at app.yourinnervue.com, and our practices for collecting, using, maintaining, protecting, and disclosing that information. Both yourinnervue.com and app.yourinnervue.com are operated by InnerVue (same company, same root domain).
This policy applies to information we collect:
On our website (yourinnervue.com) and our web application (app.yourinnervue.com).
In email, text (SMS), and other electronic messages between you and our services.
It does not apply to information collected by us offline or through any other means, including on any other website or app operated by a third party.
Please read this policy carefully. By accessing or using our website or application, you agree to this privacy policy. If you do not agree, do not use our services. We may change this policy from time to time; your continued use after changes constitutes acceptance.
Children Under 18
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, contact us at hello@yourinnervue.com and we will delete it.
Information We Collect
We may collect:
Personal information: name, email address, telephone number (including mobile), and other identifiers.
Account and usage information: account credentials, preferences, and how you use our website and application.
Technical information: IP address, browser type, device information, and similar data.
We collect this information directly from you (e.g., when you register, opt in to SMS, or contact us) and automatically when you use our services (e.g., cookies and similar technologies).
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services.
Process your account and preferences, including SMS opt-in and opt-out.
Send you transactional and service-related communications (e.g., feedback invitations and reminders, account notifications) when you have consented.
Respond to your requests and communicate with you.
Comply with law and protect our rights.
We do not use your information for marketing to third parties. We do not sell your personal information.
SMS and Mobile Data
If you provide your mobile phone number and opt in to receive SMS from InnerVue:
We use your number only to send you messages related to the InnerVue feedback invitation and reminder campaign (e.g., invite links, reminders, account-related updates).
We do not sell or share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. We may share such data only with service providers who help us send messages (e.g., our SMS provider) under strict confidentiality obligations.
You may opt out at any time by replying STOP to any message or by updating your preferences in the app.
Disclosure of Your Information
We may disclose personal information:
To our service providers (e.g., hosting, email, SMS delivery) who need it to perform services for us, under agreements that limit their use.
To comply with law, court order, or legal process.
To protect the rights, property, or safety of InnerVue, our users, or others.
With your consent or as otherwise disclosed when you provide the information.
We do not sell or share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
Choices About Your Information
SMS: Reply STOP to opt out of SMS. You may also update notification preferences in the app at app.yourinnervue.com.
Email: You may opt out of promotional emails via the link in the email or by contacting hello@yourinnervue.com.
Cookies: You can set your browser to refuse or alert you to cookies; some features may not work if you disable cookies.
Accessing and Correcting Your Information
You may review, correct, or request deletion of your personal information by contacting us at hello@yourinnervue.com. We will respond as required by law.
Data Security
We use reasonable technical and organizational measures to protect your personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
State Privacy Rights
Residents of certain U.S. states (e.g., California, Colorado, Virginia) may have additional rights (e.g., access, deletion, opt-out of certain processing). To exercise those rights, contact hello@yourinnervue.com.
Contact Us
Questions about this Privacy Policy or our practices:
Email: hello@yourinnervue.com
SMS support / opt-out questions: support@innervue.com
Links
Our website and app may link to third-party sites. We are not responsible for their privacy practices. This policy applies only to our services at yourinnervue.com and app.yourinnervue.com.